Quality Policy

Our quality approach is based on three principles

• listening to and satisfying our clients;
• controlling the execution and delivery of our services;
• technical excellence and continual improvement.

Our priority in critical contexts

In critical contexts, our priority is to reduce risks, clarify trade-offs, stabilise the technical foundations and make projects manageable.

CUB3 management is committed to

• understanding and complying with applicable client, contractual, legal and regulatory requirements;
• scoping assignments before commitment and clearly defining delivery criteria;
• delivering services with a competent and committed senior team;
• reviewing deliverables before they are submitted or assignments are closed;
• handling complaints, nonconformities and corrective actions rigorously;
• monitoring critical suppliers that may affect service quality;
• measuring client satisfaction and using feedback to improve our practices;
• maintaining a quality management system that is simple, useful and suited to CUB3’s size;
• continually improving our processes, documentation and standards.

Contribution of interested parties

Requirements, feedback, monitoring results and changes in context communicated by our clients, team members, suppliers, partners, audit bodies and authorities inform our quality policy. Management reviews these contributions during quality management system reviews and, where necessary, adapts CUB3’s commitments, objectives, risks and improvement priorities.

Communication and review

This policy is communicated to employees and made available to interested parties. It is reviewed at least during the management review and whenever there is a major change in strategy, scope or organisation.

Version and approval

Version 1.1 – Approved by management on 23 July 2026.

Quality management system built in accordance with the requirements of ISO 9001:2015 – certification in progress.